Archive for: January, 2010

Enjoyed being both a teacher and a student this past week. On Monday I delivered my Telephone Talent workshop to a group in co-operative education at Dalhousie University. For many of them there was a lightbulb moment when we talked about follow up. They had the questions I always hear” When should I stop calling? Three calls is too many, right? I answer these questions with other questions: What are you telling your customer or ...

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January is zipping along! “Ring Ring – I Am Cold Calling” was an extremely dynamic day. The ten woman that attended the workshop were full of energy and commitment. A community was created almost immediately. It made for an amazing day! The Lunch and Learn at The Halifax Club was good too. Perhaps because of my question last week, two men were present. Both already spend a lot of time on the phone so their ...

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Happy 2010! The year is certainly starting off with a lot of positive news. The Phone Lady has several new projects to work on that are exciting and challenging. And the “Ring Ring – I Am Cold Calling” workshop at The Chocolate Lake Hotel this Tuesday is fully sold out. Yeah! It is going to be a great day for those attending. Must say it is a curiosity to me that it is 99% women ...

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