Archive for: June, 2010

I have to start this week’s blog with thank you’s. First to the Canadian Association for Co-operative Education (CAFCE). It was their invitation to present at their national conference that inspired my week in PEI. I received a lovely welcome and lots of assistance in organizing and executing my presentation. What a great experience! Also my gratitude to Rachel Clark McDearmid of Enterprises Canada – she is woman who gets things done and she brought ...

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I can attest to the fact that most entrepreneurs, at least the one’s I meet and spend time with, are always conscious of customer service. It’s fresh in their minds how hard they worked to win each customer’s trust, and they remain fully aware that if they lose a customer it will be 10x the work to get them back. Somehow though as company’s get larger and customer service gets farther and farther removed from ...

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As I walk through each week, a part of my mind is thinking about this blog, about the fact that at some point on Sunday evening I’m going to need to sit down and write something worthwhile and interesting. Those of you already writing blogs know this isn’t always an easy challenge. But this past week quite a few ideas presented themselves. I worked with a very wonderful group of people at Downey Mortgage and ...

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