Archive for: July, 2010

First, thanks to so many of you that sent me congratulations on the Pam Langille Memorial Award. I really appreciated each and every message. Second, I’m often asked what the rudest “business” behaviour is in terms of telephone communication. For many people it is that distracted checking of the Blackberry while you are really supposed to be talking to them. Others get pretty ticked about cell phones that are left on during meetings and events, disturbing ...

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I received an email 10 days ago from Fran Cumming here in Halifax that I have to share with you. Fran is the Sales and Marketing Manager for ReCover Journals www.recoverjournals.ca and she has participated in my full day workshop “Ring Ring – I Am Cold Calling!” Here’s what she wrote to me: Dear Mary Jane, Last November I attended your phone workshop on cold calling at the Best Western Hotel, Chocolate Lake, Halifax and came away feeling ...

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