Archive for: February, 2012

I can’t remember a time in my life when I didn’t enjoy words, whether spoken or on the page. I grew up in a family of readers; I was encouraged to write for the first time way back in Grade 3 (Mrs. Tomchick was my teacher and she put my story about Flossie the Snowflake up on the bulletin board); I was a ribbon-winning debater in high school. While I struggled through maths and sciences, ...

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I think it’s time to admit we’re not handling it well – our relationship with our cellphones. The usefulness of this technology is often overshadowed by human obsessiveness and this not only harms relationships it’s putting some of us at risk.  I’ll start with my walk to a gathering on Friday morning. Because I was at an unfamiliar intersection at rush hour (which in Halifax, because of the transit strike, is now the rush 3 hours) ...

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This past week I was on the phone steadily and had several strong reminders of the importance of listening – and responding – to what I hear. This is vital to our ability to create and maintain strong relationships.  Phone fear is grounded in our inability to see what is happening on the other end of the line. Many of us visualize our call being a rude intrusion and, as a consequence, hesitate to “pick it up ...

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 When I was in my early 20′s, typing offers and answering the phone in a busy real estate office in Toronto, the agents disappeared for a day to go and see a motivational/sales speaker at a downtown hotel. They all came back full of excitement about the possibilities that existed in their future.   This was my first experience of “workshop”, my desk suddenly surrounded by inspired and energetic people. I was fascinated and since then have ...

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