Archive for tag: sympathy

While my soon-to-be new office does not offer a view of the ocean, I am eye-level with about a dozen trees budding to life beneath a cloudless blue sky. A perfect “perch” for some Sunday wordsmithing!  There’s a question that’s always on my mind – “What makes a great communicator, especially on the phone?” One answer was provided to me this week while in Saint John, New Brunswick, spending the afternoon with the energetic team at ...

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