Archive for tag: telephone

I’ll keep this brief … and so must you! It is vital to your sales success that you practice precision, brevity, efficiency. All of our prospects, and customers, want more of our most valuable resource – time. When we show respect for our prospect’s time by delivering our message clearly and concisely … we close more sales. This applies not only to your phonework (for which you should have a 20-second pitch that focuses solely on your ...

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This past week I was on the phone steadily and had several strong reminders of the importance of listening – and responding – to what I hear. This is vital to our ability to create and maintain strong relationships.  Phone fear is grounded in our inability to see what is happening on the other end of the line. Many of us visualize our call being a rude intrusion and, as a consequence, hesitate to “pick it up ...

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